Privacy Policy

Last updated: July 8, 2026 **1. Introduction** This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use our Service. Maple Landscaping London ("Company", "We", "Us", "Our") is committed to protecting your privacy and ensuring the security of your personal information. We use Your Personal Data to provide and improve our services. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This policy is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada. **2. Interpretation and Definitions** For the purposes of this Privacy Policy: * **You/User** means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. * **Company** (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Maple Landscaping London, 1 Beechbank Crescent, London, ON N6E 2N9. * **Website and Service** refers to the Maple Landscaping London website, accessible from https://landscapinglondon-on.ca, and all related landscaping services offered by the Company. * **Personal Data** is any information that relates to an identified or identifiable individual. * **Cookies** are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses. * **Device** means any device that can access the Service such as a computer, a cellphone or a digital tablet. * **Usage Data** refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit). * **Service Provider** means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. **3. Data Collection** We collect several different types of information for various purposes to provide and improve our Service to You. * **Personal Data:** While using our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This may include, but is not limited to: name, email address, phone number, physical address, and details related to your landscaping project or inquiry. * **Usage Data:** We may also collect information on how the Service is accessed and used. This Usage Data may include information such as Your Device's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. * **Tracking Technologies and Cookies:** We use Cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. **4. Use of Data** Maple Landscaping London uses the collected data for various purposes: * To provide and maintain our Service, including to schedule consultations and complete landscaping projects. * To contact You by email, telephone calls, or other equivalent forms of electronic communication regarding updates, quotes, or informative communications related to the functionalities, products or contracted services. * To process your service requests and manage your inquiries. * To provide You with news, special offers and general information about other goods, services and events which we offer, unless You have opted not to receive such information. * For data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience. **5. Data Sharing** We may share Your personal information in the following situations: * **With Service Providers:** We may share Your personal information with Service Providers to monitor and analyze the use of our Service, for payment processing, or to contact You. * **For Business Transfers:** We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company. * **For Legal Requirements:** We may disclose Your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of the Company, prevent or investigate possible wrongdoing in connection with the Service, or protect the personal safety of Users of the Service or the public. * **With Your Consent:** We may disclose Your personal information for any other purpose with Your explicit consent. **6. Data Retention** We will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods. **7. Data Transfer** Your information, including Personal Data, is processed at the Company's operating offices in London, Ontario, Canada. It may also be stored and processed by our third-party Service Providers. This means your information may be transferred to - and maintained on - computers located outside of your province or country where the data protection laws may differ. We will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy. **8. Security** The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security. **9. Third-Party Links** Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services. **10. Children's Privacy** Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers. **11. Your Rights under PIPEDA** Under PIPEDA, you have specific rights regarding your personal information: * **Right to Access:** You have the right to request access to the personal information we hold about you. * **Right to Rectification:** You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete. * **Right to Erasure:** You have the right to request that we erase your personal data, under certain conditions. * **Right to Object:** You have the right to object to our processing of your personal data, under certain conditions. * **Right to Data Portability:** You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. * **Right to Withdraw Consent:** You have the right to withdraw your consent at any time where we relied on your consent to process your personal information. To exercise any of these rights, please contact us using the information below. **12. Policy Changes** We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. **13. Contact Information** If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us: * By email: maplelandscapinglondon@gmail.com * By phone: +15485545195 * By mail: 1 Beechbank Crescent, London, ON N6E 2N9